Author Topic: Crash on first launch  (Read 146 times)

MarcoAlting

  • New Member
  • *
  • Posts: 1
Hi,

I'd love to try Instant Terra, but it crashes on first launch. I tried to install the Visual studio and .NET packages, but since I already use Visual Studio 2017, the installation of the packages are stopped because I already have newer versions.

Is there a way to get it to launch with the newer versions of the packages?

Thanks.

Alexis Vaisse

  • Administrator
  • *****
  • Posts: 9
Hi Marco,

You might have an issue similar to the one mentioned here: https://stackoverflow.com/questions/17980178/cannot-load-counter-name-data-because-an-invalid-index-exception.

Can you try this:

If when you run:
C:\windows\system32> lodctr /r
you get the error
Error: Unable to rebuild performance counter setting from system backup store, error code is 2
then you instead need to run
C:\windows\SysWOW64> lodctr /r
after which you should get
Info: Successfully rebuilt performance counter setting from system backup store
Note this has to be done as administrator.

Then try to run Instant Terra again.

cholasimmons

  • New Member
  • *
  • Posts: 1
worked using the SysWOW64 route :)
thanks

altair0319

  • New Member
  • *
  • Posts: 1
it happened to me too and I tried C:\windows\SysWOW64> lodctr /r, it was successful but still cannot open the program

Alexis Vaisse

  • Administrator
  • *****
  • Posts: 9
We have just released an upgrade of the beta version.
It may fix your issue.
You can download it here.

Please let us know if it works.