Instant Terra Forum

Instant Terra => Crash and bug reports => Topic started by: heartwhatever on May 19, 2018, 01:10:50 AM

Title: Trial Key: perfectly pasted, but invalid license
Post by: heartwhatever on May 19, 2018, 01:10:50 AM
When you can't even be bothered to make sure your demo (DEMO!!!) trial key evaluator works correctly, give me ONE, just ONE reason why I should possibly care about the rest of your software or waste my time to evaluate it at all?
Title: Re: Trial Key: perfectly pasted, but invalid license
Post by: Marianne Calva on May 20, 2018, 10:32:40 AM
** This has been answered privately **

So far, hundreds of users have been using Instant Terra's trial license. If you get trouble with yours, please send us back to support@wysilab.com the automatic email you received so we can check and investigate what's going on.
Anyway, we'll be able to send you a valid license.

We put several years of R&D into Instant Terra software, and we are sorry for the bad experience you are having with the back-office. Any people having trouble with the back-office (downloads & license management) should contact us to let us a chance to improve it if needed.

   Marianne Calva - Wysilab support