Author Topic: Kaspersky antivirus reveals virus  (Read 52 times)

Samusam

  • New Member
  • *
  • Posts: 2
The antivirus reveals a virus when I start the program.
How can I solve the problem?

Alexis Vaisse

  • Administrator
  • *****
  • Posts: 134
Hi,

Thanks for reporting this issue.

According to Kaspersky website, it's possible to get a false detection or a false positive (as it's possible for any antivirus software).

We've just submitted a "reanalyze" request by following the instructions of this page: https://support.kaspersky.com/1870.

The request has been registered:

Hello,
Thank you for contacting Antivirus Lab.
Your request #976... has been registered and will be processed by virus analyst soon.
This is an automatically generated message. If you have additional information about this request, please reply to this e-mail.


Hopefully they will fix the issue quickly.

Alexis Vaisse

  • Administrator
  • *****
  • Posts: 134
Kaspersky has just confirmed this is a false positive:

Sorry, it was a false detection. It will be fixed.
Thank you for your help.


I guess they now need to update their database and release a new version of it.

Samusam

  • New Member
  • *
  • Posts: 2
Ok i updated database Antivirus and now work. Tnks