Author Topic: New Install - World Browser is blank  (Read 425 times)

dscnly

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Hello

I've installed the app, registered with a free evaluation copy, and everything except the World Browser tab seems to be working fine. But in World Browser all I see is an empty white space, nothing can be searched for, no world map to navigate is visible. The zoom functions seems to be working as the scale in the bottom right changes, but that's it. Screen-shot attached.

I've tried to uninstall and install a fresh copy, but that is exactly the same. I can't see anything to show that it's being blocked by the firewall. Any ideas or help?

Thanks

Don Connolly

Alexis Vaisse

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Hello,

It seems that the Google Maps API has changed in some way.
We will see if we can find a solution.

Dr.K

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Exactly and precisely the same problem as "dscnly". A white, blank "World Browser" tab after downloading, installing and registering the free evaluation copy. Yes, firewall and anti-virus was checked and isn't the problem. Same observation as "dscnly", "The zoom functions seems to be working as the scale in the bottom right changes, but that's it." Any ideas or fix in sight?

dscnly

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Hello Alexis

...We will see if we can find a solution.

Any sign of a fix coming along?

Thanks

ArgoChris

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Bumping again -- this feature is a major aspect of why I purchased the software, will the API updates be applied/available to previous license holders?

Wilks

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Why hasn't this been fixed yet?

This is also the reasoning I am using the software to create terrain based on real world data, but its rendered useless.

sakari119

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philelli

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Same issue, I trust you will be extending out trial to its original length once this is fixed? Better still free licenses for all, for the emotional stress you've put us through.